For each of our projects, we don’t just stop once your project has been completed. We aim to always go the extra mile to help your business succeed through support (available 5 days a week), website hosting, regular backups, up-time guarantees and personalised monthly retainers.
Hosting and support you can depend on
Secure website hosting
Want to take the stress out of having your own website? We’re here to help! We offer hassle-free hosting, taking the stress away from dealing with third-party hosting companies and domain name registrars. For each of the websites we host, we will become the primary contact for your website and will ensure it is always up and running as it should be.
First class support
Are you having problems with your website, have website related questions, or looking for an agency you can rely on when a problem occurs? Then say no more! At Brightlab we are always here to give you a helping hand, no matter what you need assistance with. Get in touch with us today to see how we can help you!
Website backups
For each of the websites we support and host, we will also take regular manual backups based on your requirements. Have a website taking 50 orders a day, no problem! We will ensure all files and databases are backed up every day to ensure you always have a safe copy of all of your data.
Monthly retainers
Do you make updates to your website on a frequent basis? Then a monthly retainer may be ideal for you. Each month we will set aside a select number of hours just for your website. Any unused hours will then be carried over to the next month, allowing you to spend them whenever needed!
